Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange.
Several types of Products such as Downloadable Software, Tools, eBooks are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Once your return or refund request is received and evaluated, we will send you an email to notify you of the approval or rejection of your refund within 5 working days from the date of your request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org